Customer Service
IMS Policy
IMS Policy
Integrated Management System Policy
VITOR HUGO – COORDINATION AND MANAGEMENT OF PROJECTS, SA, commits to actively contributing to the sustainable development of engineering and architecture activities, dedicating its efforts at all levels of the organization to fulfilling its social obligations and responsibilities towards its Clients, Employees, Suppliers, Community, and Stakeholders in general.
Thus, its performance is guided by a responsible conception and operation of the processes it develops, promoting the continuous improvement of its performance in order to ensure the efficient and sustainable use of natural resources, the minimization of negative impacts arising from its activities, as well as the elimination of hazards and the reduction of safety and health risks at work.
-
Ensure the strict compliance with the needs and expectations of stakeholders, organizational context, regulatory, statutory, normative requirements, and others related to the company's activities;
Promote the existence of a culture of quality, environment, and occupational health and safety among all workers in the company's physical facilities and mobile work sites.
To ensure safe and healthy working conditions, continuously encouraging employees to carry out their activities according to the principles of quality, environment, and safety.
Promote the satisfaction of the needs and expectations of customers, employees, and all stakeholders, minimizing the occurrence of non-conformities and complaints about the Company.
Encourage the consultation and participation of workers in matters of occupational safety and health.
In line with these guidelines, VITOR HUGO COORDINATION AND PROJECT MANAGEMENT, SA, also commits to encouraging the company's Employees, Suppliers, Community, Stakeholders, and Clients to respect the principles and commitments mentioned above.
VITOR HUGO – COORDINATION AND MANAGEMENT OF PROJECTS, SA, commits to actively contributing to the sustainable development of engineering and architecture activities, dedicating its efforts at all levels of the organization to fulfilling its social obligations and responsibilities towards its Clients, Employees, Suppliers, Community, and Stakeholders in general.
Thus, its performance is guided by a responsible conception and operation of the processes it develops, promoting the continuous improvement of its performance in order to ensure the efficient and sustainable use of natural resources, the minimization of negative impacts arising from its activities, as well as the elimination of hazards and the reduction of safety and health risks at work.
-
Ensure the strict compliance with the needs and expectations of stakeholders, organizational context, regulatory, statutory, normative requirements, and others related to the company's activities;
Promote the existence of a culture of quality, environment, and occupational health and safety among all workers in the company's physical facilities and mobile work sites.
To ensure safe and healthy working conditions, continuously encouraging employees to carry out their activities according to the principles of quality, environment, and safety.
- Quality | Exceeding Expectations
Promote the satisfaction of the needs and expectations of customers, employees, and all stakeholders, minimizing the occurrence of non-conformities and complaints about the Company.
- Safety | Taking Care of Everyone
Encourage the consultation and participation of workers in matters of occupational safety and health.
- Environment | Sustaining the Future
In line with these guidelines, VITOR HUGO COORDINATION AND PROJECT MANAGEMENT, SA, also commits to encouraging the company's Employees, Suppliers, Community, Stakeholders, and Clients to respect the principles and commitments mentioned above.
The Administration
February 26, 2024
February 26, 2024